Thank you so much Karl for your knowledge and expertise in diagnosing the mechanical problems with my motorhome which was new when I purchased it and for assisting me in a dispute with a motorhome company.
After a mechanical breakdown the motorhome dealer claimed the problem was driver error, inferring an older female driver who will go away, and refused to concede a mechanical problem which in reality is a manufacturing issue.
I engaged Karl to inspect the affected components which were in my possession following the initial repairs and his knowledge and expertise resulted in excellent reporting. However, this report was rejected by the motorhome company and lead to me taking the issue further under the Consumer Guarantees Act.
Karl’s invaluable evidence and support in the Disputes Tribunal court assisted in ensuring my reimbursement from the motorhome company and I am very grateful for all his input.
I can sincerely recommend Karl for his knowledge and expertise, assisting in a very successful outcome.
Thank you again Karl.