Karl Pemberton of Auto Assess Ltd provided an excellent service in helping us to resolve a prolonged dispute with a car dealership. The case arose from the repeated failure of the dealership’s repair of our car and consequent engine damage from overheating. It was a great help to have an expert represent us in communications with the dealership and Karl’s work was undoubtedly instrumental in obtaining a resolution (a new engine) without needing to put the matter before the Disputes Tribunal.

Thank you Karl